Offer expires 4/10/25 11:59 PM PST. Cannot be combined with other offers. Cannot be applied to previous purchases or items marked as final sale. Cannot be exchanged for cash. Cannot be used for the purchase of gift cards.
Due to the holidays, your order might experience processing and carrier delays. You'll receive an email notification when your order ships!
Our shipping methods are valid on orders placed by 4:00 pm EST, Monday through Thursday, excluding national holidays. There is no weekend delivery with Expedited or Rush shipping.
We are unable to ship to PO boxes.
Because we strive to ship your order as quickly as possible, we cannot cancel or change an order as processing begins immediately.
Enjoy free US ground shipping on orders $75+.
for full US shipping guidelines: See full shipping guidelines here.
We accept returns on unused products within 30 days of shipment for orders shipped within the US. Due to the holiday season, orders placed from November 24, 2024, until December 24, 2024 are eligible for return within 90 days of the delivery date. Orders placed outside of this period are eligible for our standard 30-day return policy.
However, if something went wrong upon arrival or initial use, please let us know at [email protected].
All US returns are subject to a $10 handling fee. If you are returning items from multiple orders, they must be shipped separately. We do not provide shipping labels for international orders. We do not accept returns or exchanges on final sale items.
Any return made on an order with a total value of $1,000 or more will be processed upon receipt and inspection at our return facility, not at the time of shipment or delivery.
To initiate a return or exchange, please log into your account to submit a request. If you haven't set up an account, you can click here to fill out the request form.
This bag is backed by our Soft Goods 2-Year Limited Warranty. Carry it confidently knowing that manufacturing defects and more are covered. Get all the details here.
Shipping + Returns
Due to the holidays, your order might experience processing and carrier delays. You'll receive an email notification when your order ships!
Our shipping methods are valid on orders placed by 4:00 pm EST, Monday through Thursday, excluding national holidays. There is no weekend delivery with Expedited or Rush shipping.
We are unable to ship to PO boxes.
Because we strive to ship your order as quickly as possible, we cannot cancel or change an order as processing begins immediately.
Enjoy free US ground shipping on orders $75+.
for full US shipping guidelines: See full shipping guidelines here.
We accept returns on unused products within 30 days of shipment for orders shipped within the US. Due to the holiday season, orders placed from November 24, 2024, until December 24, 2024 are eligible for return within 90 days of the delivery date. Orders placed outside of this period are eligible for our standard 30-day return policy.
However, if something went wrong upon arrival or initial use, please let us know at [email protected].
All US returns are subject to a $10 handling fee. If you are returning items from multiple orders, they must be shipped separately. We do not provide shipping labels for international orders. We do not accept returns or exchanges on final sale items.
Any return made on an order with a total value of $1,000 or more will be processed upon receipt and inspection at our return facility, not at the time of shipment or delivery.
To initiate a return or exchange, please log into your account to submit a request. If you haven't set up an account, you can click here to fill out the request form.
OUR WARRANTY
This bag is backed by our Soft Goods 2-Year Limited Warranty. Carry it confidently knowing that manufacturing defects and more are covered. Get all the details here.
